Privacy Policy

At Kivanna, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect

We may collect the following types of information when you interact with our website or make a purchase:

Personal Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Credit/debit card details or other payment information (securely processed via trusted third-party payment gateways).
Order Information: Details of purchases made, preferences, and communication history.
Browsing Information: Cookies, IP address, browser type, and browsing activity to improve our website experience.

How We Use Your Information

The information collected is used to:

Process and fulfill your orders.
Communicate updates about your orders, offers, and promotions.
Enhance your shopping experience by personalizing product recommendations.
Respond to your queries and provide customer support.
Analyze website usage to improve our services.

How We Protect Your Data

We implement industry-standard security measures to protect your personal information, including:

Encryption protocols for secure transactions.
Regular monitoring to prevent unauthorized access or data breaches.
Restricted access to sensitive data, accessible only to authorized personnel.

Cookies and Tracking Technologies

We use cookies to:

Enhance user experience by remembering preferences.
Track website performance and visitor behavior.
Offer targeted promotions and ads based on your browsing habits.
You can manage or disable cookies in your browser settings, though some features of our website may not function properly.

Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

Trusted Third-Party Services: Payment processors, delivery partners, and analytics providers to complete transactions and improve services.
Legal Compliance: When required by law or to protect our rights.

Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications by clicking the “Unsubscribe” link in our emails.
Request details on how your data is being used.

For any requests, please contact us at info@kivanna.com

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

Policy Updates

Kivanna reserves the right to update this Privacy Policy. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.